Shipping & Returns

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Shipping & Returns

The products are shipped by courier and are delivered safely to the address you will set within one or three working days of the payment day of the order. On orders outside Greece the products are sent again by courier in two to seven working days from the confirmation of the order.

The www.cloverfashion.gr does not recognise the existence of any responsibility in the event of a delay in delivery due to extreme weather events, strikes and force majeure, so the above delivery deadline will be extended as long as the reason for the delay lasts.

The shipping charge is calculated and recommended on the order form. The products are always accompanied by the corresponding documents. The customer has the option to select the type of document he wants (retail receipt or invoice), by filling in the corresponding field of the website.

Shipping and cash on delivery are free throughout Greece. In addition there is the option to receive your order from our store. For your best service, call us on 2314 008352 so we can wait for you! For all orders, packing and shipping costs are free for all of Greece.

Shipping

All shipping and packaging costs are calculated in the entire shopping cart in the final payment amount.

  1. Shipping and cash on delivery costs are free throughout Greece
  2. Shipping costs for Cyprus are 15€ for delivery in 8-48 hours (air/ working days) and 5€ for delivery in 3-5 working days (by boat). With purchases of more than 50€ shipping costs are free.
  3. Shipping costs for the other countries shall be upon consultation with the customer if they are not included in the countries mentioned during the purchase completion process.

Cancel order

If you wish to cancel the order during the online order ing process, you can press “cancel” and the order ing process is automatically interrupted. If you have already made your order and have a customer account in our online store click here.

Return policy

Our goal is to ensure your absolute satisfaction. If, for anyone due, you are not satisfied with your order, you may exercise your right to return part or all of the products purchased within ten (10) days from the date of receipt. It is emphasized that only product change can be made and not a refund.

It should be clarified that the returned products must not be used, damaged, washed, modified or damaged and the labels accompanying the product should exist, just as they were when you received it along with the receipt or the invoice. You should also be contacted by e-mail to the [email protected] to be given instructions and a return code.

If the relevant product you want is not available (e.g. larger size), the amount of purchase of this product is credited to your account and can be used in any new order you wish.

For the return of a non-defective product, the return cost is borne by the customer. You can choose any courier of your choice. You can send it back with the courier that we as a company work with and costs 4€ for the whole of Greece.

You can also contact us and inform you to return the product with the affiliated courier company and ask them to come and pick up the package from your place, at no extra charge.

Defective product

In the unlikely event that you receive a defective or damaged product www.cloverfashion.gr will make every effort to replace it with an identical or similar product at no extra cost to you. But you should inform us by e-mail at [email protected] to send you instructions for the return of the product as well as a return code. If the product ceases to be available, replacement may be made with an equal product upon request.

The www.cloverfashion.gr has no guarantee policy. We are not responsible for any damage that can occur from normal wear, misuse and destruction when removing labels.
For any product return it is necessary to fill in the relevant VAT form (product return form), which you will receive together with your order.

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